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Location / Nearby Confinement - Escape Rooms

Description

Confinement is a Team Building activity located in the heart of Hamilton, where your group is immersed in a room with 60 minutes to escape. This is an intellectually stimulating co-operative game which challenges you to think outside the box. We aim to provide an experience our customers won't forget - allowing them to escape their everyday lives and immerse themselves in an alternative reality. Confinement gives the encounter your inner child craves, delivering a heart-racing activity. We create an exhilarating environment that challenges your group!
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Image Confinement - Escape Rooms

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Izzy
⏳ 12-2021
4.2

Terrible service

Unfortunately we never made it to the room itself, we arrived at 6pm and booked with the server Jordan for 8:15 that same night who took our name and told us to come back at the time of the booking. When arriving back we were told by Jordan himself that there was never a booking made. Poor ownership
MattVR
⏳ 12-2021
4.6

Worst Escape Room Ever Done

We did the cigar lounge room and it was possibly the worst experience we have ever had doing an escape room. The staff started us off ok and were good at getting us into the room and explaining the rules. We then got half way through the game up to the part where you had to choose either standard or advanced level and with approximately 30 minutes left on our time we chose to go with the advanced level. We started work on the first puzzle instantly and knew how to solve it but just couldn’t quite seem to get the code correct. After 5 minutes of rereading the puzzle trying to see where we had made a mistake we decided to scan the puzzle for a clue. The clue told us what we already knew so instead we decided to call for staff help to check if our code was correct and see what we were missing. We waited nearly 10 minutes for a staff member to come in, so in that time we decided it was not practical to complete the advanced level and started to solve the standard level puzzle. When she did finally come in to help we were told she didn’t know anything about the advanced level puzzles so couldn’t help us anyway and instead gave us a clue for the standard level puzzle.
We worked through the first standard level puzzle then came to the next one which was an electrical puzzle. We again knew what to do so did the puzzle which did not unlock anything so we kept trying and still did not unlock anything. We called for staff help again with 15 minutes of game time to go. We waited out the last 15 minutes in the room with no staff member coming in at all to help. We walked out with our time being up and went to the desk. When we told them we had been waiting for their help the girl behind the counter just laughed which is extremely unprofessional. The guy however did offer to come down and see how far off we were. Once back in the room he told us that we had the electrical puzzle right and he was unsure as to why it had not opened. He then opened it for us and told us to carry on with the last couple puzzles, despite time being up.
I have done other escape rooms at Confinement prior to the reset which were ok at best but this one comes off as the worst one I have ever done! 1/10 I would definitely not recommend these rooms to anyone, it was a horrible experience and we will definitely not be coming back here.

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